Tag: GenerativeAI
Architecting Unified Multimodal Commerce: WhatsApp Ordering via Bedrock AgentCore and MCP
When designing modern customer-facing systems, channel fragmentation is the silent killer of user context. Having separate tech stacks for chat, phone orders, and web experiences turns returning customers into strangers. This reference architecture changes the paradigm by anchoring the entire experience to a single Meta WhatsApp identity using Amazon Bedrock AgentCore and the Amazon Nova…
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